The following Terms & Conditions apply to any reservation agreement or service agreement between involved parties: Zoku Amsterdam B.V (hereafter referred as “Zoku”), the person or organization making the booking and all guests staying at Zoku Amsterdam.
Please note that different terms and conditions may apply in relation to all online bookings via livezoku.com and affiliated websites, depending on the accommodation or rate type selected. Please read carefully the accommodation rate details that are provided before you make your booking. You are advised to check thoroughly the rate details before making your online reservation. This agreement governs bookings made by telephone, online, and via the Zoku App.
At Zoku we maintain the following rate types:
Hotel Rate: 0-4 nights
Short Stay Rate: 5-29 nights
Long Stay Rate: 30+ nights
Valid credit card details are requested when making a booking in order to guarantee your reservation.
Short Stay Rate
Long Stay Rate
Methods of payment
Zoku accepts all major credit cards online and at Zoku:
Hotel Rates (up to 4 nights)
Short Stay Rate and Long Stay Rate (5 nights and up)
To be sure what rules apply to your booking, login to your personal Zoku account.
Please note: Changes in date or number of nights can lead to different rates and are subject to availability.
Short Stay Rate and Long Stay Rate
For group rates and bookings, contact Zoku directly at +31 20 811 28 11 or send an RFP via our website. Please note: Different terms & conditions and rates apply for group bookings.
Valid credit card details are asked as a security deposit during your stay, so you can charge anything to your room account.
Pets are unfortunately not allowed at Zoku. Except for Toby, our goldfish.
As per Dutch law, it is not allowed to smoke inside the building. But don’t worry: we do have a lovely roof terrace where smoking is allowed. We have to charge a minimum deep-clean fee of €250 if you smoke in your loft.
As Zoku is a working-living hybrid, we are not ideal for children. If your family is in town, we do have baby cots available (age 0 – 3) and also can provide foldaway children’s mattresses (age 4 – 12) upon request at a surcharge (please note – a loft can accommodate a maximum of one infant or child). Please note: the Zoku Loft and Bunk cannot accommodate children and infants, but the Zoku Loft XL and the Zoku Room can.
Our Lofts and Rooms are made to create individual and inspiring homes. They are not suitable for more than 2 adults or children (as we only have king size beds in our Lofts, we advise only couples or very familiar friends to share), which is our maximum occupancy for all Lofts and Rooms. The Rooms do not have pull out sofa’s nor the capacity to place an extra bed. Staying with more than 2 adults or children: Please note: As Zoku is a working-living hybrid, we are not ideal for children. However, you can book multiple Lofts next to each other (if you want to be near), or book a Zoku Loft XL connecting to a Zoku Room, to create a spacious 2-bedroom apartment for up to 4 adults. If we do notice lofts or rooms being over occupied, Zoku holds the right to immediately end the stay of all guests in the particular Room/Loft and charge any additional incurred cleaning costs.
We want everyone to feel at home at Zoku. And just like every home, we do have some house rules…
Zoku’s Terms & Conditions may be subject to change at any time and without notice. Prior to your check-in, please consult this page www.livezoku.com/legal for the most up-to-date amendments.
These Terms & Conditions are governed by the laws of The Netherlands. All disputes will be submitted to the competent court in Amsterdam, The Netherlands.
These terms form a legally binding agreement that governs your use of livezoku.com (and all affiliated websites), the Zoku App and/or the products and services offered by Zoku Amsterdam B.V. (“Zoku”), having its office address at Weesperstraat 105, 1018VN Amsterdam (the Netherlands), including those accessed through third party web sites (collectively, the “Services”). By using or accessing the Services, you agree to be bound by these terms.
Zoku can be reached at firstname.lastname@example.org.
Zoku is registered with the trade register of the Netherlands, nr. 59203927.
Zoku may change this policy from time to time. At such time, Zoku will notify you by e-mail (if it has such information), and by updating this page. If you have not shared an e-mail address with Zoku, please check this page from time to time for the latest information.
With Zoku, you can learn more about our locations, make a booking, and communicate with other Zoku users and guests. While some functionality of the Zoku Services can be accessed without registering for an account, such as browsing and learning more about our different locations, you need an account for additional functionality.
What Zoku collects
Zoku may collect the following information:
We do not use the App to knowingly solicit data from or market to children under the age of 16. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at email@example.com. We will delete such information from our files within a reasonable time.
What Zoku does with the information it collects
Zoku requires this information to understand your needs and provide you with a better service, and in particular for the following reasons:
How long does Zoku keep the information it collects?
Zoku stores the information for up to 2 years.
How does Zoku protect the information it collects?
Zoku has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information it collects. This includes:
Export of information outside of the EU
When processing data, we may also export data to the United States and other countries, where privacy laws may not be as protective as in your own country. By sharing personal information or using the Services, you explicitly consent to this transfer.
If at any time you would like to unsubscribe from receiving future emails, you can do so by clicking the Unsubscribe link that is included in each mail, or you can email us at firstname.lastname@example.org and we will promptly remove you from ALL correspondence.
A “cookie” is a small data file that can be placed on your device (computer, smart phone, tablet) when you visit certain Internet sites. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the Services.
Additional third-party cookies are placed when you use the Zoku Services. These are for example to track how long you stay on our site and to determine what region you come from.
Google Analytics cookies: Only Google Analytics can store and read information with these cookies. If you want to opt-out of Google Analytics, you may download a Google Analytics opt-out plug-in for your browser by visiting http://tools.google.com/dlpage/gaoptout.
Facebook cookies: Only Facebook can store and read information with these cookies. See http://facebook.com/help/cookies for more information.
Twitter cookies: Only Twitter can store and read information with these cookies. See https://twitter.com/privacy for more information.
Linkedin cookies: Only Linkedin can store and read information with these cookies. See https://www.linkedin.com/legal/privacy-policy for more information.
Pinterest cookies: Only Pinterest can store and read information with these cookies. See https://about.pinterest.com/en/privacy-policy for more information.
Youtube cookies: Only Youtube can store and read information with these cookies. See www.youtube.com/static?template=privacy_guidelines for more information.
Third-parties and links to other websites
Some Services are offered to Users in conjunction with affiliates or third-party vendors, and Zoku may share Users’ e-mail addresses and other (limited) personal data of you with third-party vendors that are used for providing the Services to you. These third-party vendors are not allowed to use or disclose Services data for any commercial or marketing purposes other than to offer the Zoku Services and to administer and improve such programs, and they are bound to a privacy obligation with Zoku.
Zoku may disclose personal data or information regarding the use of its Services if, for any reason, in Zoku’s sole discretion it believes that it is necessary to do so in order to satisfy laws, regulations, or other legal requests for such information; to cooperate with law enforcement agencies; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating the Zoku Terms of Service or other policies; to operate the Services; to protect Zoku, its services, employees or advisors, or its Users; or in connection with a proceeding, transaction or proposed transaction involving the transfer of the business or assets to which the information pertains.
Controlling your personal information
Access and control over most personal information on the Services is available through profile editing tools. If you want to know what information Zoku has about you, or if you believe that any information Zoku is holding on you is incorrect or incomplete, please write to Zoku, Weesperstraat 105, 1018VN Amsterdam (The Netherlands), or by email at email@example.com. Zoku will assess and correct any information found to be incorrect.
The processing of personal data by Zoku is notified to the Netherlands Data Protection Authority under number [notification pending].
This version is from May 2018.